Terms And Conditions

Terms And Conditions of Mumu Hotpot


Mumu Hot Pot In USA

Visit our location today!

  1. 1273 Lawrence Station Rd, Sunnyvale, CA 94089

  2. 1099 Foster Square Ln#135, Foster City, CA 94404

  3. 2725 Stoneridge Dr#103, Pleasanton, CA 94588

  4. 2 Varela Avenue STE 203 , San Francisco, CA 94132


(hereinafter referred to as the “Restaurant” or “We” or “Us”) These Terms and Conditions apply to you as a client for online ordering (hereinafter referred to as “you” or the “user” or the “client”).

Please carefully read these Terms and Conditions before accessing and/or using the Online Ordering Application. By accessing and using the Online Ordering Application, you acknowledge and accept these Terms and Conditions.

We reserve the right to amend or modify the Terms and Conditions of Use at our discretion. We recommend reviewing the Terms and Conditions each time you place an online order as they may impact your rights.

These Terms and Conditions establish the general terms and conditions for online ordering between Us and You, outlining the rights and obligations of both parties.

It is important to note that these Terms and Conditions also apply to online ordering through the application (referred to as the "online ordering application" or the "application"). The application is owned and operated by the licensor of the license agreement for online ordering.

In addition to these Terms and Conditions, you must also adhere to the license agreement for using the application to order online.

While the Restaurant strives to provide accurate and reliable information regarding online ordering, errors may occur. It is your responsibility to verify all information before using it. The Restaurant disclaims any warranty or representation, express or implied, regarding the availability or accuracy of the online ordering application.

The Restaurant reserves the right to revise the information related to the online ordering application without prior notice. In no event shall the Restaurant be liable for any indirect, special, incidental, or consequential damages arising from the use of such information.

By placing an online order, you acknowledge and agree that you do so at your own risk. To the maximum extent permitted by applicable law, We shall not be liable for any damages, losses, costs, or expenses resulting from the use of the online ordering application or any associated materials or errors.

The online ordering application may contain links to third-party sites or content. The Restaurant is not responsible for the content, accuracy, or compliance of these third-party sites. Accessing these links is at your own risk, and the Restaurant disclaims any liability arising from their use.

All information related to the online ordering application is the property of the licensor and may not be copied, distributed, or reproduced without prior written permission.

The content, trademarks, and other proprietary information within the online ordering application are protected by applicable laws. Any use of this content without express written permission from the Restaurant is prohibited.

When placing an online order, you may be required to provide contact details and create an account. It is your responsibility to keep this information confidential. The Restaurant reserves the right to suspend your access to the online ordering application if you breach these Terms and Conditions.

By placing an order, you acknowledge that it constitutes a binding offer to purchase the specified products/services at the agreed prices. The acceptance of an order is at the Restaurant's discretion and may be confirmed through various means of communication.

The Restaurant reserves the right to refuse service, terminate access to the online ordering application, edit content, or accept orders at its sole discretion and without prior notice.

The online ordering application is intended for individuals aged 18 years or older, or the minimum legal age as permitted by law. Use of the application by minors must be supervised by an adult or guardian.

Products and services provided through the online ordering application are offered on an "as is" and "if available" basis. The Restaurant excludes any warranties, conditions, or representations, unless expressly stated otherwise.

Product images are for presentation purposes only, and actual products may differ. The Restaurant is not liable for any incomplete product descriptions.

Delivery orders are subject to various factors, including delivery area, restaurant availability, and minimum order requirements. Payment can be made using the methods listed at checkout, and refunds are at the discretion of the Restaurant.

Prices, restrictions, and terms may vary depending on the restaurant location and method of ordering (online or in-store).

Once an online order is placed, modifications or cancellations cannot be made online. For cancellations or complaints, please contact your local restaurant service location as provided in the confirmation email.

While we strive to deliver orders as close as possible to the requested time, we cannot guarantee delivery times due to factors such as weather and traffic conditions. Delivery service may be temporarily unavailable in certain areas.

You are responsible for accepting delivery at the agreed time and place. If you are not present, the Restaurant will not refund your order and may charge you the full amount.

Risk in the products passes to you upon delivery. Any software service or downloads are used at your own risk, and it is recommended to seek specialist advice if unsure of suitability.

You are responsible for maintaining the confidentiality of your personal and payment details. You may not assign or transfer your rights under these terms and conditions.

If any provision of these Terms and Conditions is void, illegal, invalid, or inapplicable, it shall not affect the validity or applicability of the other clauses, which shall remain in force.

These Terms and Conditions do not affect your statutory rights.

The Restaurant's trademarks and related proprietary property are protected and may not be reproduced without written permission.

To the fullest extent permitted by law, the Restaurant excludes liability arising from the supply of products, including any delay beyond the estimated delivery time or unforeseeable loss or damage.

These Terms and Conditions are governed by the laws of the country where the Restaurant is headquartered, and any disputes shall be settled by the competent courts in that jurisdiction, excluding conflicts of laws.